Refund policy

Return & Refund Policy

Last Updated: 7 JUNE 2026

At loopcart.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility Criteria

To be eligible for a return:

  • The item must be returned within 7 days of delivery.
  • The item must be unused and in its original condition.
  • Original packaging, tags, manuals, and accessories must be included.
  • Proof of purchase or order confirmation must be provided.

Returns that do not meet these requirements may be rejected.

2. Return Timeframe

Customers must initiate a return request within 7 days after receiving the product.

Requests submitted after this period may not be eligible for return or refund.

3. Refund Process and Timing

Once a returned item is received and inspected:

  1. We will notify you of the approval or rejection of your refund.
  2. Approved refunds will be processed to the original payment method.
  3. Refunds typically take time to appear in your account, depending on your payment provider.

Shipping fees may be non-refundable unless the return is due to our error.

4. Exchange Options

We may offer exchanges for:

  • Defective products
  • Damaged products
  • Incorrect items received
  • Size replacement requests (if applicable)

Exchange requests are subject to stock availability.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product:

  • Contact us within 5 days of delivery.
  • Provide photographs or videos showing the issue.
  • Include your order number and description of the problem.

Upon verification, we may offer:

  • Replacement
  • Exchange
  • Full refund

6. Non-Returnable Items

The following items may not be eligible for return:

  • Personalized or custom-made products
  • Gift cards
  • Downloadable digital products
  • Hygiene-sensitive products after opening
  • Clearance or final-sale items
  • Items specifically marked as non-returnable

7. Return Shipping Costs

If the Return Is Due to Our Error:

  • We will cover return shipping costs.

If the Return Is Due to Customer Preference:

  • Customers may be responsible for return shipping charges.
  • Original shipping fees may not be refunded.

Return shipping charges, where applicable, will be communicated during the return process.

8. Cancellations

Orders may be cancelled before shipment.

Once an order has been shipped, cancellation may not be possible and the Return Policy will apply instead.

9. Contact Information

For return or refund assistance, please contact:

Store Name: loopcart.shop
Email: umabawaskar1@gmail.com
Phone: 9764937902

By placing an order with [STORE NAME], you acknowledge and agree to this Shipping Policy and Return & Refund Policy.